FAQ
Thank you for having us inspect your home for storm damage. It's important to us that our customers feel comfortable and confident every step forward. Here are some of the most common questions we hear before you schedule us to come take a look.
Will my rates go up?
They shouldn’t, catastrophe dates are different than non-catastrophe dates. Catastrophe dates have to do with many people in the same area with damage from the same storm; and non-catastrophe dates are isolated incidents and carry more weight in raising rates and possibly dropped. Catastrophe dates may have influence on why homeowners rates typically go up yearly without having a claim.
Do I have to pay my deductible?
Yes. It is insurance fraud to not charge your deductible. We must invoice your insurance carrier with a certificate of completion at the price indicated on the settlement to make sure you are eligible for supplements and code upgrades.
Do I need to get three estimates?
When going retail to buy a roof yes, you would want three estimates to make sure you were getting a fair deal. However, when going through insurance, carriers either use a special program which updates every month to ensure fair prices between homeowners and contractors. They do all the work for you!!
Is the inspection free?
Yes it is! If you would like us to get you approved, we kindly ask that you employ us to install your roof. You won’t have to pay anything until after your roof is installed, the bottom line is almost always just your deductible.
Should I call my agent?
No. We call into the claims department. They specialize in insurance claims. Agents typically specialize in selling insurance policies and prioritize building their book of business, so we do not call them. They are typically unfamiliar with the process.
How long does it take?
The inspection takes about an hour. In many cases, we can get your roof approved in a month, sometimes more. You have nothing to lose! There is no cost unless we get you approved, and your roof installed!